FAQ - Frequently asked questions

• if I purchased a Device, when do I receive this?


• I have lost my Device, what should I do?


• How do I install Max for Live Devices?



• I have a problem with a Device, what to do?

first of all - please get in touch via e-mail. I don’t check all social media channels, like Youtube, Facebook, Instagram regularly. So e-mail is the way to go if you want help with your devices.


please try to describe the problem as good as you can and let me know the following things:






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